Privacy and Cookie Policy

Last updated: April 13, 2026

1. Introduction

At Jane's Wholesale ("Company", "we"), we place great importance on protecting your personal data. This Privacy and Cookie Policy explains how your personal data is collected, processed, stored, and protected in accordance with the General Data Protection Regulation (GDPR).

Data Controller: Jane's Wholesale
Website: https://mail.janestoptan.net
Email: info@janeswholesale.com

2. Personal Data Collected

• Identity Data: First name, last name
• Contact Data: Email address, phone number, delivery and billing addresses
• Account Data: Username, encrypted password
• Order Data: Order history, payment method preferences, cart information
• Technical Data: IP address, browser type, device information, geographic location (country level)
• Usage Data: Page visits, clicks, site usage statistics

3. Purposes of Data Processing

• Creating and managing your membership account
• Processing your orders, shipping and delivery
• Processing payments
• Providing customer service and support
• Fulfilling legal obligations (invoicing, tax, etc.)
• Ensuring site security and fraud prevention
• Remembering your language and region preferences
• Analyzing site usage statistics (with your consent)

4. Legal Basis for Processing

• Contract performance: Order and delivery processes (GDPR Art. 6/1-b)
• Legal obligation: Invoicing, tax and accounting requirements (GDPR Art. 6/1-c)
• Legitimate interest: Site security, fraud prevention (GDPR Art. 6/1-f)
• Consent: Analytics cookies and marketing communications (GDPR Art. 6/1-a)

5. Cookie Policy

Our website uses various cookies. Cookies are small text files stored on your device by your web browser.

5.1. Essential Cookies

These cookies are necessary for the basic functionality of the site and cannot be disabled.

5.2. Analytics Cookies

These cookies help us understand how visitors use the site. They are only activated with your consent.

5.3. Preference Cookies

These cookies are used to personalize your site experience.

5.4. Managing Your Cookie Preferences

A cookie consent notice is displayed on your first visit. You can adjust your preferences at any time via the "Cookie Settings" link at the bottom of the page. You can also delete or block cookies through your browser settings.

6. Data Sharing

• Payment service providers: For secure payment processing (Albaraka Türk, etc.)
• Shipping companies: For order delivery
• Legal authorities: When required by law
• Analytics services: Microsoft Clarity (with your consent, anonymized data)

7. Data Retention

• Account data: While account is active + 1 year after deletion
• Order data: Legal retention period (10 years, Turkish Commercial Code)
• Invoice data: 10 years (Tax Procedure Law)
• Analytics data: 26 months
• Cookies: As specified in the tables above

8. Your Rights

Under GDPR (Art. 15-22), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right not to be subject to automated decision-making

To exercise your rights, contact us via our contact page or at info@janeswholesale.com

9. Data Security

We take the following technical and administrative measures to protect your personal data:

• SSL/TLS encryption for secure data transmission
• Passwords stored using bcrypt hashing algorithm
• Regular security updates and patch management
• Access control and authorization mechanisms
• CSRF and XSS protections

10. Policy Changes

We may update this policy from time to time. You will be notified of significant changes through our website. You can always view the current policy on this page.

11. Contact

Jane's Wholesale
Email: info@janeswholesale.com
Web: https://mail.janestoptan.net/contact.php